Shortly before the holidays, we replaced the 4 flights of failing stair treads with Nora Norament stair treads. Aside from a slight hiccup with post-installation cleaning which we resolved after the first day, the stairs are performing quite well after 6 weeks of use.
Thank you for your help with this. I am certain your presence and your guidance during negotiations enable the Medical Center to achieve the resolution of changing products at no cost to us aside from some general conditions expenses.
Katy Merwin, Director, PM Services
Office of Design & Construction
UCSF Medical Center